It has been a while, but a new paper: Knowledge Management is more than Information Management has been uploaded to our library of project management papers.
The term ‘knowledge management’ involves two interlinked elements that together can help organisations grow and succeed, information management and knowledge creation. People know things, knowledge is organic, adaptive and created – it exists in the minds of people. Information is recorded, it is held in systems and made accessible to people. Good information management systems contain verified information in a useful format but the information is of no value unless it is accessed and used.
This paper highlights the important fact that, knowledge management systems require the active involvement of people at every stage of the DIKW chain to contribute anything of value back to the organisation that has invested in setting up the system.
To see more on KM, visit our PMKI library: https://mosaicprojects.com.au/PMKI-PBK-010.php#Process3